Privacy Policy

Effective Date: March 20, 2026

Singles Ward ("we," "us," or "our") operates the Singles Ward mobile application and website at singlesward.app (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By using the Service, you agree to the collection and use of information as described in this policy. The terms used here have the same meanings as in our Terms of Service unless otherwise defined.

1. Information We Collect

1.1 Account Data

When you sign up, we receive basic profile information from your chosen authentication provider (Google, Facebook, or Apple). This includes your name, email address, gender, and date of birth.

1.2 Profile Data

You may provide additional information to build your dating profile, including:

• Photos
• Height, job title, company, and school
• Hometown and mission location
• About text and prompt responses

1.3 Religious and Personal Attributes

To help match you with compatible people, we collect optional attributes you choose to share:

• Activity level and temple status
• Marriage status, current children, and desire for future children
• Education level, political leaning, and pets

1.4 Location Data

With your permission, we collect your GPS coordinates (latitude and longitude) to enable distance-based matching. We also derive your city, state, and country from your location. You can control location access through your device settings at any time.

1.5 Matching Preferences

We store the filters you set for potential matches, such as preferred age range, maximum distance, and attribute filters.

1.6 Communications

We store direct messages exchanged between matched users to deliver and display your conversations within the Service.

1.7 Device Data

If you enable push notifications, we store your Firebase Cloud Messaging (FCM) push notification token and device type so we can deliver notifications to your device.

1.8 Usage Data

We collect data about how you interact with the Service, including profile interactions (likes, dislikes, blocks, and reports). We also collect error and performance logs through Sentry to diagnose issues and improve the Service.

1.9 Authentication Tokens

We use JWT access tokens (15-minute expiry) and refresh tokens (30-day expiry with rotation) to keep your session secure. These tokens are not used for tracking purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide matching: Show you compatible profiles based on your location, preferences, and attributes.
• Enable messaging: Deliver messages between matched users.
• Ensure safety: Moderate content, enforce our Terms of Service, and respond to reports of misconduct.
• Improve the Service: Analyze usage patterns, diagnose errors, and develop new features.
• Communicate with you: Send push notifications about matches, messages, and important Service updates.

3. AI-Powered Content Moderation

We use artificial intelligence to help keep the Service safe for all users.

3.1 Photo Moderation

When you upload a photo, it is analyzed by an AI model (Cloudflare AI / LLaVA) to detect inappropriate content. Photos that are flagged may be rejected or reviewed. We do not use your photos for AI training purposes.

3.2 Message Moderation

Messages between users are analyzed by an AI model (Cloudflare AI / Llama) to detect harassment, hate speech, sexual content, and spam. Flagged messages may result in warnings or account action. We do not use your messages for AI training purposes.

4. Data Storage and Security

We take the security of your data seriously and implement commercially reasonable safeguards:

• All connections to the Service are encrypted via TLS/SSL.
• Our application is hosted on Cloudflare's global infrastructure, which provides DDoS protection and edge security.
• Photos are stored in Cloudflare R2 object storage.
• Database records are stored in Neon (managed PostgreSQL) with encryption at rest.
• Authentication tokens use short expiry windows and automatic rotation to limit exposure.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services to operate the Service. Each receives only the data necessary to perform its function:

• Cloudflare — Hosting, CDN, serverless compute (Workers), object storage (R2), and AI-powered content moderation. Cloudflare processes request data, stored files, and content submitted for moderation.
• Neon — PostgreSQL database hosting. Neon stores all structured application data including profiles, preferences, messages, and account records.
• Firebase Cloud Messaging (Google) — Push notification delivery. Firebase receives your device token and notification payload.
• Google — OAuth authentication. Google shares your name, email, and profile information when you choose to sign in with Google.
• Facebook / Meta — OAuth authentication and data deletion callback. Facebook shares your name and email when you choose to sign in with Facebook.
• Apple — OAuth authentication. Apple shares your name and email (or a relay email) when you choose to sign in with Apple.
• Sentry — Error tracking and performance monitoring. Sentry receives error logs, stack traces, and basic device/browser information when errors occur.

We do not sell your personal information to third parties. These service providers are contractually obligated to use your data only to provide their services to us.

6. Data Retention

We retain your data as follows:

• Account and profile data: Retained for as long as your account is active. When you delete your account, your profile data is permanently deleted within 30 days.
• Messages: Retained while your account is active. Deleted when you delete your account.
• Photos: Removed from storage when you delete them from your profile or when you delete your account.
• Usage and error logs: Retained for up to 90 days for debugging and analytics, then automatically purged.
• Authentication tokens: Access tokens expire after 15 minutes. Refresh tokens expire after 30 days.

7. Your Rights and Choices

7.1 Access and Correction

You can view and update your profile information at any time through the app. If you need help accessing your account data, you can also contact us at contact@singlesward.app.

7.2 Data Export and Portability

You have the right to request a copy of your personal data in a structured, commonly used, machine-readable format (per GDPR Article 20). You can export your data directly from the app's account settings, or email contact@singlesward.app if you need assistance.

7.3 Account Deletion

You can delete your account directly from the app settings. When you delete your account, we permanently remove your profile, photos, messages, matches, and preferences. Some anonymized or aggregated data may be retained for analytics purposes.

7.4 Facebook Data Deletion

If you signed up using Facebook, you can request deletion of the data we received from Facebook by deleting your account through the app or by using the data deletion callback provided to Facebook. You may also email contact@singlesward.app to request deletion.

7.5 Location Controls

You can disable location access at any time through your device settings. Without location data, distance-based matching features will not function, but you can still use other parts of the Service.

7.6 Push Notification Controls

You can enable or disable push notifications through your device settings. If you disable notifications, we will stop sending them and will remove your stored device token.

8. Cookies and Web Tracking

The Singles Ward website uses essential cookies and local storage for authentication and session management. We do not use advertising cookies or third-party tracking cookies. Third-party services embedded in the site may set their own cookies as described in their respective privacy policies.

9. Children's Privacy

The Service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from a user under 18, we will promptly delete their account and associated data. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@singlesward.app.

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act and the California Privacy Rights Act:

• Right to Know: You can request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You can request correction of inaccurate personal information.
• Right to Opt Out of Sale: We do not sell your personal information. For more details, see our Do Not Sell My Personal Information page.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, submit a verifiable consumer request by emailing contact@singlesward.app. We will respond within 45 days.

11. EU/EEA Privacy Rights (GDPR)

If you are in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format or have it transferred to another service.
• Right to Object: Object to processing of your data for specific purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

Our legal bases for processing your data include: performance of our contract with you (providing the Service), your consent (location data, optional profile fields), and our legitimate interests (safety, security, and Service improvement).

To exercise any of these rights, email contact@singlesward.app. If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or by email before the changes take effect. We encourage you to review this page periodically. The "Effective Date" at the top of this page indicates when the policy was last revised.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Email: contact@singlesward.app
Website: singlesward.app